Índice
Componentes para la instalación
Supervisión de la temperatura
The image below shows an example of grocery temperature monitoring.
A) B Sensors
B Sensors are small-footprint, wireless, NSF-certified sensors for placement in food contact areas.
B) Z Sensors
Z Sensors are typically used in environments that require radio communication through thick metal or concrete. Z Sensors also include a wireless and detachable screen.
C) Handheld Probes
The wireless handheld probe is used to complete digital HACCP SOPs and other repeatable tasks.
D) Gateways
Once gateways are installed in an area with good cellular coverage, they will automatically pair with sensors and report to the dashboard.
SmartSense Sensor Installation Best Practices
Begin sensor installations using the included installation sheet.
After installing the sensor(s), record the device ID and asset name on the installation sheet.
Check the sensor connectivity when you are done.
Please install the sensor on a permanent fixture that is unlikely to be removed from the unit.
Any B Sensor in service cases should use a zip tie near the product level.
B sensors should be installed behind the honeycomb airflow vents or at the back of the case just below the product level.
In open cases with a load limit (bunkers, etc.), make sure the B Sensor is located below the load limit line and the product is not stacked too high as this can negatively impact the B Sensor signal.
Sensor Count Per Case or Coil
In this example, you can see the case break circled.
In this example, a 3-door freezer is shown, but this is one case.
Cases should have one B Sensor per case or coil.
Zone 1: Low Complexity (1-4') should have 1 B Sensor
Zone 2: Medium Complexity (5-11') should have 2 B Sensors
Zone 3: High Complexity (12' and above) should have 3 B Sensors
B Sensors should be installed central to the case or coil as shown in the image below.
In this example, a portable horizontal display case is displayed:
Incorrect Installation Examples
These B Sensors are installed incorrectly on the honeycomb of a case.
This B Sensor is incorrectly installed in a deli case.
Instalación de la pasarela BZ
Saque la pasarela BZ de su embalaje.
Enchufa el BZ Gateway a una toma de corriente específica para cargarlo. La toma de corriente no debe estar conectada a un interruptor. El BZ Gateway debe permanecer siempre conectado a la red eléctrica durante su funcionamiento normal.
Nota: Es posible que su pasarela BZ deba cargarse durante 30 minutos antes de pasar al paso 4.
Enchufa el adaptador de corriente al BZ Gateway, ejerciendo la fuerza suficiente para que quede bien ajustado. Tira suavemente del cable del adaptador de corriente para asegurarte de que la conexión sea firme. La alimentación de CA se indica mediante el LED azul situado junto al conector del adaptador de corriente.
Utilice el Modo Buscador de Señal (SFM) en la Pasarela BZ para determinar una ubicación de instalación con la mejor intensidad de señal celular.
a) To enter Signal Finder Mode, hold the power button for 3-4 seconds then release the button.
b) A white LED will flash repeatedly to indicate you are in Signal Finder Mode.
Para lograr la mejor conectividad, mueva la puerta de enlace BZ alrededor de la ubicación de instalación hasta que el LED blanco comience a parpadear rápidamente (un LED rojo parpadeante indica una señal celular deficiente). La intensidad máxima de la señal se representa con un parpadeo del LED blanco cada 200 ms (cuanto más rápido parpadee el LED blanco, mayor será la intensidad de la señal celular).
Una vez encontrada una buena ubicación, pulse y suelte rápidamente el botón de encendido para salir del modo Buscador de señales.
Coloque las tiras de velcro suministradas en las cuatro esquinas de la parte posterior de la pasarela BZ.
Si se instala sobre metal, paredes de hormigón o cualquier superficie porosa que pueda retener humedad, instale la pasarela BZ utilizando el soporte y los tornillos de montaje (SKU: TM-GW-VZ-VZW-C, disponible bajo pedido).
Instale la puerta de enlace BZ en una superficie de pared limpia, a dos metros del suelo, presionando el dispositivo firmemente contra la pared para asegurarse de que el velcro se adhiere completamente.
Una vez instalada la pasarela BZ, utiliza soportes para cables y bridas para organizar el cableado de forma ordenada y evitar que se enganche o dañe la pasarela BZ.
Consulte la guía de estado LED incluida a continuación para confirmar que la puerta de enlace BZ se está comunicando.
B Sensor Installation
Your SmartSense B Sensor arrives powered off.
To turn your B Sensor on, hold the button for approximately 3 seconds until the green LED blinks then immediately release it.
The green LED will remain on for 5 seconds to indicate that it is powered on and broadcasting. Under normal operation, these are the only times the LED will illuminate.
Once your B Sensor is powered on it cannot be turned off.
Select the warmest location in your cooler. This is often near the top and close to the door.
Use the included zip tie to mount the B Sensor. The zip tie should be threaded through the mounting loop at the top of the sensor and attached securely to a mounting point so that the sensor is hanging vertically and facing toward the door of your case.
If a suitable mounting point does not exist, use a zip tie anchor by removing the cover of the double stick tape and adhering the anchor to your preferred location. Attach the B Sensor to the anchor.
B Sensor Installation - Reach-in Coolers & Freezers
Install the B Sensors close to the top center of each cooler or freezer so they are hanging and facing forward. It is recommended to use zip tie mounting whenever possible.
The B Sensor should be installed central to each case or coil.
Attach the p-clamp to the B Sensor.
Install the B Sensor a few inches behind the honeycomb using a zip tie or pre-existing screw.
DO NOT INSTALL SENSORS WITH A DRILL (NO DRILL BITS OR NEW SCREWS).
B Sensor Installation - Portable Event Cases
Install the B Sensor central to the case on the return air side near the product.
Make sure the B Sensor is located on the same side of the case divider as the product and not in the return air grate.
The B Sensor should be attached with a zip tie or pre-existing screw.
B Sensor Installation - Satellite Cases
Install a B Sensor (alternatively, you can install a Z Sensor) to the wire rack in these units using a zip tie.
The image shows the B Sensor in a satellite unit (Z Sensors should be installed similarly).
The sensor should be located centrally in the cooler/freezer and away from the door opening.
B Sensor Installation - Bunkers
Install the B Sensors central to the case and below the load limit. The B Sensor should be installed on the return air side of the bunker, so they are hanging and facing forward.
Attach the B Sensor to the p-clamp, and then attach the B Sensor to the bunker below the load limit and on the return air side with a zip tie.
A zip tie or pre-existing screw can be used if needed.
Ensure the B Sensor hangs down in the case, not the return air vent.
B Sensor Installation - Service Cases
In meat/deli cases, install the B Sensors low, near the product level.
Attach the B Sensor using a zip tie on a permanent fixture.
In this example, only one B Sensor is used because this is one case.
Please use the proper number of B Sensors based on the example above.
Z Sensor Installation - Walk-In Coolers & Freezers
Install the Z Sensor at least 3 feet from the door opening and above the height of moving racks to avoid potential damage to the sensor.
Do not install the Z Sensor at the back or deep into the walk-in unit as it may struggle to connect to the gateway. Ensure the antenna is pointing up.
For best results, the Z Sensor should be placed as close to the product as possible.
Either attach the Z Sensor using its magnetized back or zip tie it to a permanent secure fixture (i.e. wire rack).
This image shows the Z Sensor installed on a wire rack with zip ties.
This image shows the Z Sensor installed near a door with a magnetized back.
Make sure the Z Sensor is not obstructed by too many objects and cannot be knocked off by moving objects, carts, etc.
Press the Z Sensor's power button to turn it on.
Note: Generally, magnets are the best attachment method, but zip ties can be used in cases with wire racks if necessary.
Place the Z Screen outside of the unit near the door opening.
Pairing a Display Screen with a Z Sensor
Your Z Sensor should have arrived from the factory pre-paired. Quickly hit the power button on the wireless screen to search for its paired sensor. If this doesn't work or if the Z Sensor and Z Screen become un-paired, follow steps 2-6.
Mantén pulsado el botón de encendido de la pantalla Z hasta que oigas dos pitidos distintos y, a continuación, suéltalo. Es posible que tengas que acercarte la pantalla Z a la oreja para oír los pitidos. Si sigues sin oírlos, intenta mantener pulsado el botón durante unos 6 segundos y suéltalo.
La pantalla Z debe mostrar un mensaje indicando que ha entrado en "Modo Emparejamiento".
Coge el sensor Z y pulsa y suelta rápidamente el botón de encendido. Las luces se encenderán y luego se apagarán. La luz verde empezará a parpadear, indicando que el sensor está buscando una conexión.
You'll know the Z Screen and Z Sensor are paired when the Z Screen displays the temperature. Confirm the Z Screen is paired with the correct Z Sensor by matching the 20-digit number located on the Z Screen and the barcode sticker on the side of the Z Sensor.
Puedes cambiar de una visualización Fahrenheit a Celsius manteniendo pulsado el botón de encendido de la pantalla Z durante 3 segundos, o hasta que oigas un pitido, y soltándolo.
BZ Gateway Mounting Bracket Installation
Saque la pasarela BZ y el soporte de montaje de sus respectivos embalajes.
Inserte los tornillos de mariposa incluidos en la parte posterior de la puerta de enlace BZ.
Utilizando el soporte de montaje como guía, marque y taladre dos orificios en la pared.
Con un martillo, introduzca los anclajes en los orificios hasta que queden a ras de la pared.
Instale el soporte de montaje en la pared utilizando los tornillos incluidos.
Fije la puerta de enlace BZ al soporte insertándola desde la parte superior y deslizándola hacia abajo para asentar la puerta de enlace BZ en la muesca del soporte.
The mounting bracket may also be installed on a rack or shelf using zip ties.
Guía de referencia de LED
Estado | LED blanco | LED rojo | Descripción |
Encendido | ⬭ | - | 1 flash LED blanco largo |
Última carga correcta | ◯ | - | 1 destello corto de LED blanco cada 30s |
Batería baja | ◯ | - | 1 parpadeo corto del LED blanco seguido de 1 parpadeo corto del LED rojo, cada 30s |
Batería baja que impide la comunicación | - | - | 1 parpadeo corto del LED rojo, cada 30s |
Señal de móvil baja | ◯ | -- | 1 parpadeo corto del LED blanco seguido de 2 parpadeos cortos del LED rojo, cada 30s |
Sin señal de móvil | - | -- | 2 parpadeos cortos del LED rojo, cada 30s |
Póngase en contacto con el servicio de asistencia de SmartSense | - | --- | 3 parpadeos cortos del LED rojo, cada 30s |
Fallo de hardware | - | ••••••• | LED rojo intermitente continuo |
Verifying System Connectivity
Locate your dashboard instructions for detailed login directions and how to view sensor temperature data.
View the data age on the web portal once all B Sensors, Z Sensors, and BZ Gateways have been installed and uploaded.
All B Sensors and Z Sensors should have reported to the dashboard within the last 30 minutes.
Guía de resolución de problemas del sensor Z
LED | 1 parpadeo | 2 parpadeos | 3 parpadeos | Parpadeo rápido |
LED de estado verde | Última transmisión correcta | Última transmisión correcta, pero señal baja | N/A | Intento de transmisión a una pasarela |
LED amarillo de información | Sin sensor externo | Batería baja | N/A | N/A |
LED rojo de avería | No está registrado en el Cuadro de mandos SmartSense | No hay señal | Fallo en la comunicación con el módulo de radio inalámbrico | N/A |
For more details, please see this article.
Troubleshooting Tips
If your SmartSense Gateway is not reporting, please confirm the following:
The proper LED light sequence based on gateway type.
The gateway's power cable is not cut or damaged (if so, you will need to purchase a replacement).
The gateway's power cable is plugged in and the power source has not been compromised.
The gateway is mounted securely and high on the wall in an upright position. If the gateway is located behind connectivity-blocking objects (metal walls or other units), this can affect connectivity.
If your SmartSense Sensors are not reporting properly, please confirm the following:
All gateways are powered on and reporting properly. Please ensure this before troubleshooting sensors.
Confirm the sensor type.
If you are troubleshooting B Sensors, confirm that the sensor is located in a clear line of sight to a gateway - ensure the gateway is not installed behind commonly closed doors, walls, piping, etc. B Sensors will report at all times and do not have an on/off switch. You can remove the B Sensor from the unit and place it near the gateway to confirm it is still reporting properly. If the B Sensor still does not report, please contact SmartSense Support.
If you are troubleshooting Z Sensors, confirm that the Z Sensor is powered on by pressing the power button on the front face of the sensor.
Final Checklist
Before you finish:
Record all device names/locations with their respective sensor serial numbers on the installation sheet (Download the installation sheet here).
Are all sensors securely and properly installed?
Are all gateways installed central to the sensors, high on the wall, unobstructed, and out of the way of customers?
Did all sensors report in the last 30 minutes?